Most common causes
Battery empty or in deep sleep
A battery that has not been charged for a long time may shut itself off. Charge it fully for at least a few hours. View batteries.
Battery not properly installed or lock turned off
Remove the battery and click it back into place. Check whether the battery lock is set to "on" and whether the contact points are clean. View battery locks.
Faulty charger or charging port
Is the light on the charger not lit, or does it stay green while the battery is empty? Then the charger may be the problem. The C80 charges with the 1-pin Ouxi charger. View chargers for the Ouxi C80.
Loose connector at the handlebars
Check the connector between the display and the wiring harness. Moisture or a partially loose connector is a common cause. View wiring harnesses for the Ouxi C80.
Faulty display or controller
Does the battery work (on another bike or meter), but everything remains off? Then the display or controller is often to blame. The C80, C80 Pro and C80 Mini have the HC80 display. View displays for the Ouxi C80.
What you need to know about the Ouxi C80
- There are C80 controllers with a red and with a black motor connector (2024-2025). The C80 Pro has a new controller with a red connector.
- The C80, C80 Pro and C80 Mini have the HC80 display.
- The C80 charges with the 1-pin Ouxi charger.
Step-by-step guide
- Start simple: fully charge the battery, reinstall the battery, and check all connectors at the handlebars.
- Look at the display: note any error code or take a photo.
- Send us a photo of the display, connector or part via WhatsApp. We will tell you which part you need.
- Do it yourself or have it done: order the part, or make an appointment in The Hague or Zoetermeer. Your bike is often ready the same day.
Never work on the electronics while the battery is in the bike, and never open a battery yourself. Lithium batteries can be dangerous if damaged.
Other faults with the Ouxi C80
- Ouxi C80 cuts out while riding
- Ouxi C80 pedal assist does not work
- Ouxi C80 display: does nothing or shows an error code
- Ouxi C80 motor makes noise or does not pull
- Ouxi C80 battery does not charge
- All faults with the Ouxi C80
Frequently asked questions
Can I fix this myself?
Simple causes (charging the battery, checking connectors) certainly. For electronics and the motor, we recommend the workshop, or first send a photo via WhatsApp.
How much does a repair cost?
View the fixed prices on make an appointment. If you do not know what is wrong, choose the inspection fee (€ 30), which is waived if we carry out the repair.
Do you have parts for the Ouxi C80 in stock?
Yes, view all parts for the Ouxi C80.