Choose your model
- Ouxi V8
- Ouxi H9
- Ouxi C80
- Ouxi Mini C80
- Ouxi GT2000
- Qmwheel V20
- Qmwheel V20 Pro
- Qmwheel V20 Mini
- Qmwheel S20
- AGM GT250
- Koolux X9
- RSE fatbike
- 7GO EB2, EB3 and EB8
Choose your issue
- Fatbike does not turn on
- Fatbike cuts out while riding
- Fatbike pedal assist does not work
- Fatbike display does nothing or shows an error code
- Fatbike motor makes noise or does not pull
- Fatbike battery does not charge
- Error code on the display
Popular troubleshooting pages
- Ouxi V8 does not turn on
- Ouxi V8 cuts out while riding
- Ouxi V8 pedal assist does not work
- Qmwheel V20 does not turn on
- Qmwheel V20 cuts out while riding
- Qmwheel V20 pedal assist does not work
- Ouxi C80 does not turn on
- Ouxi C80 cuts out while riding
- Ouxi C80 pedal assist does not work
- Ouxi H9 does not turn on
- Ouxi H9 cuts out while riding
- Ouxi H9 pedal assist does not work
Need help?
Send a photo of the display or the part via WhatsApp. We will look it up for you.